UAE's First Smart Booking Platform for Premium Dining & Lifestyle Venues
iReserved is the UAE’s first smart booking platform designed specifically for premium dining and lifestyle venues. We connect guests with exclusive destinations including fine dining restaurants, beach clubs, nightclubs, sports bars, lounges, and rooftop venues. Our platform
combines cutting-edge technology with user-centric design to deliver seamless reservations and personalized experiences while helping venues optimize operations and boost revenue.
iReserved works through an intuitive mobile and web platform that allows users to discover venues, view interactive floor plans, select specific tables or zones, make real-time reservations, and receive instant confirmations. For venues, we provide comprehensive management tools including booking management, promotional capabilities, guest insights, and revenue optimization features.
Through iReserved, you can book reservations at premium dining restaurants, beach clubs, nightclubs, sports bars, lounges, rooftop venues, private dining experiences, event spaces, and VIP areas. Our platform also supports event ticketing, table reservations with specific seating preferences, and exclusive promotional experiences.
Currently, iReserved operates primarily in the United Arab Emirates, with our headquarters in Dubai. We are focused on providing exceptional service to UAE’s premium lifestyle venues while continuously exploring expansion opportunities to serve other markets in the region.
Yes, creating an account is required to make reservations through iReserved. This allows us to provide personalized experiences, manage your booking history, offer loyalty rewards, send important notifications, and ensure secure payment processing. Account creation is quick and straightforward, requiring basic information and verification.
Booking & Reservations
Making a reservation is simple:
1) Browse venues by category, location, or use our filters,
2) Select your preferred venue and view the interactive floor plan,
3) Choose your desired table, zone, or area,
4) Select date, time, and party size,
5) Review minimum consumption requirements if applicable,
6) Complete secure payment processing, and
7) Receive instant confirmation with all reservation details.
Absolutely! Your account dashboard provides complete access to your reservation history, including past visits, upcoming bookings, cancelled reservations, and booking details. You can also view loyalty points earned, leave reviews for past visits, and use this information for easy rebooking at your favorite venues.
You’ll receive booking confirmations through multiple channels: instant in-app notification, email confirmation with complete reservation details, SMS notification with key information, and the booking will appear in your reservation history within the app. All confirmations include venue details, date, time, party size, table selection, and any special requirements.
Table Reservation App & Account
Creating an account is straightforward:
1) Download the iReserved app or visit our website,
2) Click “Sign Up” and provide basic information (name, email, phone number),
3) Verify your phone number through SMS code,
4) Complete age verification (18+ required, 21+ for venues serving alcohol),
5) Add payment method for seamless bookings, and
6) Start exploring and booking premium venues!
Yes, iReserved is available on both platforms! You can download our app from the Google Play Store for Android devices and the Apple App Store for iOS devices. We also offer a fully functional web platform accessible through any modern browser. Your account syncs across all
platforms for seamless access anywhere.
Onboarding & Setup
To register your premium venue:
1) Contact our business development team at help@ireserved.com or +971 55 959 8998,
2) Schedule a consultation to discuss your venue’s needs,
3) Complete the partnership application with required documentation,
4) Receive a customized Venue Partnership Agreement,
5) Complete onboarding with floor plan setup and pricing structure, and
6) Launch your venue on the iReserved platform with full marketing support.
Features & Tools
iReserved provides comprehensive business features including: interactive floor plan management, real-time booking and availability updates, customer data analytics and insights, loyalty program management, targeted promotional campaigns, payment processing with minimum consumption handling, guest communication tools, reservation history and reporting, and marketing services with enhanced venue visibility.
Absolutely! Our platform allows complete control over your seating arrangements through
interactive floor plans. You can designate different zones (VIP, regular, outdoor), set specific table availability, manage time slots for different services, configure minimum consumption by area, and even block tables for maintenance or private events. Updates reflect in real-time across the platform.
Yes, venues receive instant notifications for all booking activities including new reservations, modifications, cancellations, and payment confirmations. Notifications are delivered through
multiple channels: in-app alerts, email notifications, SMS updates, and dashboard updates. You can customize notification preferences based on your operational needs and staff requirements.
Pricing & Subscription
iReserved operates on a flexible commission-based model detailed in our partnership agreements. Commission structures can be based on: percentage of minimum reservation amounts, consumption-based fees following guest visits, commission on specific promotional events exclusively marketed through our platform, or customized agreements for specific customer categories. No upfront fees or subscription costs.
Our business model focuses on partnership agreements rather than subscription plans. Each venue receives a customized partnership package based on their specific needs, venue type, capacity, and marketing requirements. This ensures you only pay for successful bookings and receive maximum value from our marketing and technology services.
We offer comprehensive consultations and demonstrations to show how iReserved can benefit your venue. While we don’t operate on a traditional subscription model requiring trials, our partnership approach means you can start with minimal commitment and scale based on booking success. Contact our team to discuss a customized onboarding approach for your venue.
Technical & Security
Absolutely. iReserved employs comprehensive security measures including data encryption, secure server infrastructure, compliance with UAE Data Protection Law, regular security audits,
and restricted access protocols. We process personal data strictly according to our Privacy Policy available at www.ireserved.com/privacy and never share personal information without explicit consent.
For technical issues:
1) Check our help section at www.ireserved.com/support for common solutions,
2) Contact our technical support team via email at help@ireserved.com or phone +971 55 959 8998,
3) Provide detailed description of the issue and your device/browser information,
4) Our support team provides assistance in English and Arabic, and
5) We offer web-based, phone, and email support channels for your convenience.
Notifications & Alerts
Yes, iReserved sends multiple reminder notifications to ensure you don’t miss your reservation.
You’ll receive reminders 24 hours in advance, 2 hours before your booking, and 30 minutes before arrival time. Reminders include venue location, parking information, contact details, and any special instructions or requirements for your visit.
Yes, venue partners receive immediate notifications for all booking activities including new reservations, cancellations, modifications, payment confirmations, and customer inquiries. Alerts are delivered through in-app notifications, email, and SMS based on your preference settings. This ensures your staff can prepare appropriately for incoming guests.
Both customers and venue partners can customize notification settings through their account settings. Options include email frequency, SMS preferences, in-app notification types, reminder timing, promotional offers communications, and special event announcements. You can enable or disable specific notification types while maintaining essential booking confirmations and updates.
Contact & Support
You can reach iReserved support through multiple channels: Email us at help@ireserved.com for general inquiries or legal@ireserved.com for business matters, call us at +971 55 959 8998 during business hours, visit our support section at www.ireserved.com/support for helpful resources, or use the in-app support feature for immediate assistance. We’re here to help with any questions or concerns.
Currently, iReserved provides support through email, phone, and in-app messaging rather than traditional live chat. However, our support team responds quickly to inquiries and provides
comprehensive assistance through these channels. We’re continuously improving our support options and may introduce additional communication methods based on customer needs.
iReserved support is available Sunday through Thursday from 10:00 AM to 4:00 PM UAE time, with extended hours during peak booking periods and special events. Emergency support for critical booking issues is available outside regular hours. Email support is monitored regularly, and urgent matters receive priority response even outside standard business hours.
Contact Information
General Support
Email: help@ireserved.com
Phone: +971 55 959 8998
Technical Support
Available in English & Arabic
Website: www.ireserved.com
Office Location
iReserved Smart Internet Content Provider L.L.C.
MOBH Building No. 2
Al Garhoud, Deira, Dubai, UAE